Our Pledge to You
1st Superior Comfort & Service Guarantee
Buying a home comfort system from McGowan's Heating & Air Conditioning allows us to provide you with a guarantee of comfort for today and in the future. At McGowan's Heating & Air Conditioning, we are proud to provide Jacksonville area and surrounding communities with superior comfort and service, guaranteed! Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from McGowan's Heating & Air Conditioning and schedule a free estimate, today!
Peace of Mind Guarantee
How will we provide peace of mind? Just a few ways are listed below.
We provide proper state of the art installation
A consumer advocacy group has rated installation throughout the country a poor grade of only 20% being installed properly. According to John Proctor of Proctor Engineering Group, the vast majority of heating and cooling systems are improperly installed. McGowan's Heating & Air Conditioning can verify on new or existing equipment your installation using our Trust Me process! What is Trust Me?
Trusted Results Utilizing Systematic Testing for Manufacturer’s Equipment
Our Trust Me Process eliminates the guesswork from system installation and gives you the peace of mind that your system has been installed correctly.
The Trust Me Process:
- Validates and verifies the system installation
- Assures you that your system is running at peak performance
- Provides you, the homeowner, proof that your system is operating at optimal condition
- Improve longevity and reliability of your system
- Eliminates the guesswork from the installation
Our exclusive Trust Me Process allows McGowan's Heating & Air Conditioning to be confident enough to provide a one year, 100% Satisfaction Guarantee on our work. Our process ensures that the system has been installed according to the manufacturer’s specifications—saving you money, energy and maximizing your investment for years to come.
We Do It Right Guarantee
How else does the homeowner know how we do it right?
We Do It Right is our guarantee that your installation will be to your 100% satisfaction guaranteed for the first year.
McGowan's Heating & Air Conditioning is fully insured and licensed. We provide service, peace of mind, do it right, professional installation and price assurance guarantees with quality material and equipment back by factory warranties and support.
We complete our work to code compliance and pull required permits on all jobs. We provide all energy and manufacturer rebates to all our customers.
Client Respect Guarantee
We promise our professional technicians will, always, protect you and your property.
- We will never harm property (inside or out)
- Our technicians are drug-free and criminal background checked
- We will not smoke or drink near or in your home or property
- We will not use foul language or unprofessional behavior in your home
- We will treat your home as if it is ours!
If you believe that their performance does not meet these high standards, we’ll extend your Maintenance Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.
Price Assurance Guarantee – Apples to Apples Lowest Price
McGowan's Heating & Air Conditioning takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, well will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request is in writing and submitted to our office within 14 days of signing a contract with McGowan's Heating & Air Conditioning or the installation date, whichever is the earliest. Your request must include the originally published comparison of the competitor exhibiting the apples-to-apples comparison (sorry, no eBay comparisons, please).
100% Money-Back Installation Guarantee
McGowan's Heating & Air Conditioning has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon written request, we will refund 100% of your purchase price. This 100% Money Back Guarantee applies only to the complete systems installed by McGowan’s Heating and Air Conditioning along with any additional equipment installed on the same day.
Lifetime Leak Guarantee
Our installation workmanship is top-notch. Because McGowan's Heating & Air Conditioning is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of great than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by McGowan's Heating & Air Conditioning on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies or duct cleaning contractors other than McGowan's Heating & Air Conditioning.
Superior Service Guarantee: Call Now!
Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. McGowan's Heating & Air Conditioning provides the lowest price guarantee, but the highest quality of workmanship and services in Jacksonville.