Welcome to Your New Home

Congratulations on your new home!

We know that you are looking forward to getting settled into your new place, and we wanted to inform you of your new HVAC system. At McGowan’s Heating and Air Conditioning, we want to make sure that you will be comfortable settling in.

We are here for you. Please feel free to call us for your HVAC needs. If you are experiencing any issues, or just have a quick question, please call us at 904.264.COOL.

We look forward to serving you in the future!

HVAC Maintenance Tips for New Home Owners

As a new homeowner, it’s important to get familiar with the machines that run your home, including the heating, ventilation, and air conditioning (HVAC) unit.

The following are a few tips to keep your air clean and your AC unit working in top shape.

  • Keep the Air Filter Clean

    The air filter makes sure clean air is pumped into your home and keeps proper airflow moving through your unit. Dirty air filters can make your unit work harder and be less energy efficient.

    Check your manual or ask your service provider about the recommended frequency for changing your air filter. As a general rule, air filters should be changed every 1-3 months. Depending on your location and use, it may need to be replaced more frequently. If you have allergies or furry pets, it’s suggested to change your filter once a month. Check out our filter store for affordable filter replacement options.

  • Routine Cleaning of Your AC Drain Line with Vinegar or Bleach (No Blockage)

    1. Turn HVAC system off.
    2. Locate cleaning port/float switch (DO NOT ATTEMPT if the system is already experiencing a blockage).
    3. Remove cleaning port cap.
    4. Slowly pour cleaning solution (1 cup of bleach or white vinegar) down PVC drain line.
    5. Follow by slowly pouring 1 gallon of hot water down the PVC drain line. Repeat three times.
    6. Replace cleaning port cap of float switch.
    7. Turn system back on.

    Please be aware that because of a change in materials used in Air Handler Units, some manufacturers no longer recommend vinegar or bleach due to strong vapors that could cause premature oxidation and degradation of the materials.

  • Keep the Area Around the Unit Clean

    Debris in or near your AC unit can clog the filter and wreak havoc on your machine. Keep leaves, dirt, and yard debris away from your unit. Trim plants or bushes and keep them safe distance away so your unit has room to take in clean air. During the off-season, take extra precaution by covering the unit to keep it clean and in good working condition. By keeping your HVAC unit in top shape with clean air filters and regular maintenance, your air conditioner will last much longer. Pay close attention to warning signs that could be alerting you of an issue. By taking care of small issues early on, you can save yourself hundreds of dollars on replacement costs.
    If you need HVAC services and repairs, call the experts at McGowan’s Heating and Air Conditioning today.

How Often Should Filters Be Changed?

Keeping all of the above factors in mind, your filters should basically be changed when they are dirty. While this may seem like generic advice, it all depends on the living condition in your home, the type of filters used, and how often and how hard your HVAC equipment is used. A good rule of thumb is check them once a month.

Determining When to Change the Filter

Most people will change their filters at the start of a new season, when they know the equipment is going to be working its hardest. Some people, on the other hand, change it once a month- just to be on the safe side. What are the factors that determine how often the air filter should be changed?

  • What type of air filter do you have? Since each type has a different life span, use that to help determine how often to change it.
  • What is the air quality like in the house? If the air does not seem as clear or fresh as it used to, or you are having issues with allergies or frequent colds, you may need to replace your filter more often or choose a different type.
  • Are there pets in the house? If you have pets in the home, you may want to consider changing filters more frequently or choosing a type that helps with dander.
  • How many people are in the home? The more people in the home, the more dust and dirt flies around – consider changing your filters more often.
  • Are you in an area with high construction or pollution? If the answer is yes to either of these, check your filters frequently and make sure to change them when they are dirty.

Where can I buy my exact filter size?

  • Online on our filter store
  • Visit us in person at 11320 Phillips Pkwy Dr. E, Jacksonville FL 32256
  • Call us at (904) 278-0339 or (904) 264-COOL

Premium Protection Plan and Other Ways to Protect Your System

Premium Protection Plan

Premium Protection Plan is a convenient and affordable Extended Service Agreement that provides you with “Guaranteed Peace of Mind” knowing you are protected against unexpected repairs for your HVAC system. Premium Protection Plan is backed by an A-rated insurance underwriter giving you and your family the comfort they deserve.

Unfortunately, mechanical failures happen every day. With Premium Protection Plan you can rest assured if the unfortunate happens to you, it costs nothing! Most manufacturers limited warranty does not cover labor. Our extended warranties not only cover 100% of the labor but will extend any limited parts coverage that is not covered by the manufacturer, including the cost of refrigerant.

Our plans provide comprehensive protection against any unexpected mechanical failures that your HVAC system might have during the life of the agreement. Our plans cover all labor charges associated with any repairs needed. In some cases, Premium Protection Plan will even extend the manufacturers limited parts warranty ensuring your equipment is fully covered for both parts and labor.

Premium Protection Plan protects your investment and “Guarantees Peace of Mind” for the life of the warranty. If you didn’t purchase an extended warranty when you bought the system, it’s not too late. Premium Protection Plan Extended Warranties can be purchased up to 5 years from the start of your equipment. Simply call your dealer and they can get you covered in no time!

Additional Benefits to Having a Premium Protection Plan:

  • No Deductible: unlike other warranty plans, Premium Protection Plan is deductible free. One upfront cost covers your equipment for the life of the warranty
  • No limit on repairs: no matter how many mechanical failures your equipment has, we cover it up to the limit of your liability (LL = purchase price of product, minus taxes)
  • Covers all brands: no matter what brand of equipment you have, Premium Protection Plan covers any and all brands
  • Affordable protection:  on average the cost of a Premium Protection Plan is equal to only pennies a day! Plan pricing will depend on your equipment and length of coverage
  • Free to transfer: all of our Premium Protection Warranties are fully transferable free of charge. Simply contact your issuing dealer within 60 days of transfer of ownership
  • Asset to your home: Because all our agreements transfer free of charge, our Premium Protection Plan warranties become an asset, adding value to your home
  • 10-year Parts and Labor Extended Warranty (when system is registered within 60 days of closing on your home)

    Includes:

    • Parts
    • Labor
    • Diagnostic fees ($79.00 per system per visit) ** Does not include after hours, weekends or holidays
    • Refrigerant (currently $85.00 per lb)

  • 10-year Parts and Labor Extended Warranty (unregistered system)

    Includes:

    • Parts
    • Labor
    • Diagnostic fees ($79.00 per system per visit) ** Does not include after hours, weekends or holidays
    • Refrigerant (currently $85.00 per lb)

  • 10-year Labor ONLY Extended Warranty (when system is registered within 60 days of closing on your home)

    Includes:

    • Parts
    • Labor
    • *homeowner is responsible for diagnostic fees and refrigerant

  • 5-year Parts and Labor Extended Warranty (unregistered system)

    Includes:

    • Parts
    • Labor
    • Diagnostic fees ($79.00 per system per visit) ** Does not include after hours, weekends or holidays
    • Refrigerant (currently $85.00 per lb)

  • 5-year Labor ONLY Extended Warranty (unregistered system)

    Includes:

    • Parts
    • Labor

    **Additional coverage needed for zone system (not included in plans above)

    **Please call (904) 278-0339 for further information

McGowan’s Cool Club customers enjoy priority service plus a 15-percent discount on all parts and labor needed to repair your system. There are three different plans to choose from. For more information on our Cool Club: https://mcgowansac.com/cool-club/

Warranty Information

It is your responsibility to register your system within the first 60 days of moving into your new home for your warranty to take effect. If you do not register the unit within this time frame, your warranty will automatically default to the 5-year parts coverage only.
Visit your carriers warranty page:

https://productregistration.carrier.com/
https://www.trane.com/
https://www.lennox.com/

Should you have any questions, please do not hesitate in contacting us.